Dheepa Iyer is a Senior Director at Microsoft for Azure Data and AI Customer Success for the Northeast US and is responsible for the Global Enterprise Professional Services customers including the Big4s. She leads a high performing technical team who helps her customers innovate and digitally transform their business to be a Data and AI driven organization using the Azure Databases, Analytics, AI/Machine learning, Data Governance and Business Intelligence solutions. As part of the Microsoft MCAPS team, she stays in the forefront of implementing the innovations with Generative AI including Azure Open AI and MS Fabric for her customers. She has 23 years of experience across software and solution development, cloud transformations and innovations leadership.